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Privacy policy

Privacy policy.

Gaya Finance

Effective Date: 20 May 2026

  1. Introduction.

    Gaya Finance (“Gaya”, “we”, “our”, or “us”) is committed to protecting the privacy and personal information of our users, customers, partners, and visitors.

    This Privacy Policy explains how we collect, use, store, disclose, and protect information obtained through our website, services, and related digital platforms.

  2. Information we collect.

    Personal information may include names, contact details, Ghana Card details, employment information, banking information, and mobile money details.

    Financial information may include loan history, repayment records, revenues, expenses, and financial statements.

    Technical information may include device details, browser type, IP address, cookies, and website usage data.

  3. How we use information.

    We use information for loan processing, identity verification, customer onboarding, repayment tracking, communications, fraud prevention, analytics, service improvement, and compliance.

  4. Sharing of information.

    We do not sell personal information. Information may be shared with service providers, regulators, verification agencies, and professional advisers where necessary.

  5. Data security.

    We implement administrative, technical, and organizational safeguards to protect personal information.

  6. Data retention.

    Information is retained only as long as necessary for service delivery and legal obligations.

  7. Cookies and website tracking.

    Our website may use cookies to improve functionality and analytics.

  8. User rights.

    Users may request access, correction, deletion where permissible, withdrawal of consent, and copies of stored information.

  9. Third-party links.

    Gaya is not responsible for external websites linked from our platform.

  10. Children’s privacy.

    Our services are not intended for persons below the legal age required to enter financial agreements.

  11. Changes to this policy.

    We may update this Privacy Policy periodically.

12 / Contact us

Contact us.

Name
Gaya Finance
Address
BF 312 Audu Road, East Legon Hills

Effective date

20 May 2026